At kingsthreadz, managed by Datasyncera Private Limited, we aim to provide a reliable, efficient, and seamless shopping experience for men’s clothing. In this policy, “we,” “our,” and “us” refer to Datasyncera Private Limited, while “you,” “your,” and “user” denote customers placing orders through our platform. By placing an order, you agree to comply with the terms described below.

Delivery Areas

• Shipping is available to all serviceable pin codes within India
• International shipping is not offered at this time

Order Processing Time

• Orders are usually processed within 1–2 business days of confirmation
• Weekends and public holidays are excluded from processing times
• Once processing is complete, an order confirmation email with full details is sent to you

Estimated Delivery Timeline

Standard delivery generally takes 3–8 business days, depending on the delivery location within India. 

Failed Delivery Attempts

Delivery may not be successful due to:

• Incorrect or incomplete shipping address provided at checkout
• Recipient not available at the delivery address
• Order refusal or rejection at the time of delivery

Action: In these cases, the shipment will be returned to our warehouse. Customers may request re-dispatch after successful verification.

Damaged or Lost Shipments

• If an order arrives damaged, contact our support team within 48 hours and provide clear photographic evidence
• For lost shipments, a replacement or refund will be initiated after confirmation with our courier partners

Contact Information

For questions or concerns regarding shipping or delivery, please contact us at:
datasyncerapvtltd@gmail.com / datasynceraauthorize@gmail.com