At kingsthreadz, operated by Datasyncera Private Limited, we are committed to providing a smooth and hassle-free shopping experience for men’s clothing. In this policy, “we,” “our,” and “us” refer to Datasyncera Private Limited, while “you,” “your,” and “user” denote our customers.

We understand that situations may arise where an order needs to be cancelled. This policy explains the conditions, procedures, and steps related to order cancellations.

Cancellation Before Dispatch

• Orders can be cancelled within 24 hours of placement or before dispatch, whichever comes first
• Requests must be submitted via email to our customer support team
• Once approved, the full payment will be refunded to the original payment method within 5–7 business days

Orders Already Shipped

• Orders cannot be cancelled once dispatched
• Customers may return the product after delivery, following our Return & Refund Policy

Modifications to Orders

• Changes to products or delivery addresses are not permitted once the order is placed
• If modifications are necessary, eligible orders must be cancelled and a new order placed

Cancellation Support

For questions or assistance regarding order cancellations, please contact our customer support team at:
datasyncerapvtltd@gmail.com / datasynceraauthorize@gmail.com