At kingsthreadz, operated by Datasyncera Private Limited, we are committed to providing a smooth and reliable shopping experience for men’s clothing. In this policy, “we,” “our,” and “us” refer to Datasyncera Private Limited, while “you,” “your,” and “user” denote customers purchasing from our platform. By shopping with us, you agree to follow the return and refund procedures described below.

Return Eligibility

To be eligible for a return:

• Items must be unused, unwashed, and in original condition
• All original tags, labels, and packaging must be intact
• Worn, washed, or altered products are not eligible
• Return requests must be submitted within 48 hours of delivery via customer support
• Items failing to meet these conditions may be rejected

How to Initiate a Return

• Submit Request: Email your return request with Order ID and reason for return to datasyncerapvtltd@gmail.com / datasynceraauthorize@gmail.com
• Provide Evidence: For defective, damaged, or incorrect items, attach clear photographs for faster processing
• Follow Instructions: Upon approval, detailed return steps will be shared to complete the process

Note: Returns not meeting these conditions may be declined at our discretion

Refund Process & Timeline

• Returned items are inspected to confirm eligibility
• You will be notified whether your refund is approved or denied
• Approved refunds are processed to the original payment method within 5–7 business days
• A confirmation email is sent once the refund is successfully completed

Partial Refunds

If a returned item partially meets the criteria (e.g., minor damage, missing packaging), a partial refund may be issued at our discretion. 

Damaged, Defective, or Incorrect Items

• Return requests for faulty, damaged, or incorrect items must be submitted within 48 hours of delivery
• Include clear photos or videos of the issue and email them to datasyncerapvtltd@gmail.com / datasynceraauthorize@gmail.com for faster processing

Customer Support

For any questions or assistance regarding returns or refunds, please contact our support team at:
datasyncerapvtltd@gmail.com / datasynceraauthorize@gmail.com